Job: iSeries Engineer

Title iSeries Engineer
Categories Information Technology
Job Type Contract to permanent
Location Knoxville, TN
Job Description

At least 5 years of experience implementing and managing IT systems.

Strong technical knowledge of IBM iSeries-AS/400.

Extensive application support experience with Microsoft Office and IBM Client Access (iSeries Navigator) including PTF install and management.

Experience in IT project implementation

Excellent understanding of organizations goals and objectives, and a strong understanding of business processes and IT Systems.

Excellent written and oral communication skills, interpersonal skills and customer service orientation.

Ability to conduct and direct research into IT issues and products as required and present ideas in business-friendly environment.

Familiarity with Performance Navigator and/or iDoctor is preferred as well as Ricoh’s InfoPrint software a plus.

Must Haves

  • Self-directed
  • Ability to dig into the system
  • PTFs, work with change management, change the box, update security software
  • Communication/Customer Service Skills
  • High level skill set. They do not need someone who can reset profiles, move jobs around, service the end user. They have this. These are typically operators. They need someone who can understand security, understand how and when to encrypt certain data…basically a deeper technical knowledge
  • Be in contact with IBM to troubleshoot problems